Shipping
- Free Delivery to UK, USA and Canada.
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Shipping times may vary depending on location and courier service.
- Tracking details will be provided once your order has been dispatched.
- We ship to multiple countries—please check available destinations at checkout.
- Buyers are responsible for any customs and import taxes that may apply.
- Fashion of Royal is not responsible for shipping delays due to customs.
- Ensure your shipping address is correct before placing an order; we cannot change it after dispatch.
- If a package is undeliverable due to an incorrect address, buyers may need to cover additional shipping costs.
- If your order does not arrive within the expected timeframe, please contact our support team for assistance.
Returns
- Returns are accepted within 14 days of delivery.
- Items must be unused, unworn, and in original packaging with all tags attached.
- Return shipping costs are the responsibility of the buyer unless the item is faulty or incorrect.
- Refunds are issued once the returned item has been inspected and approved.
- Exchanges are available for eligible items—check our Terms & Conditions for details.
- Items marked Final Sale or Clearance are not eligible for returns or exchanges.
- If you receive a damaged or defective item, contact us within 48 hours of delivery.
- We do not accept returns on personalised or hygiene-sensitive items (e.g., earrings, swimwear).
- Refunds are processed to the original payment method within 5-7 business days after approval.
- To initiate a return, please visit our Returns Portal or contact customer support.
For more details, check our Terms & Conditions or Contact Us for assistance.